Check Legal terms before account access
Our Legal terms explain who may open an account, what details are needed for phone verification, and how we assess requests connected with account access. Eligibility depends on local law, so you should confirm that access is permitted where you are located before continuing. We record
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payment references for DANA, OVO, GoPay and QRIS so we can match a receipt to the correct account; bank transfer and virtual account records may require the same check. If a transaction needs clarification, keep the reference, date and amount visible in your receipt. We may
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ask for account details again before changing access or releasing records. The Legal page also explains how policy wording can change and where to contact us when you need a current copy.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.